As of Tuesday morning, reps for Austin City Limits Festival said they have only received two inquiries about refunds from fest-goers who no longer want to attend the massive outdoor event in Zilker Park this weekend following the mass shooting at a country music festival in Las Vegas on Sunday. But the festival will offer refunds to any fans with concerns following the attack.
On Monday, Austin officials rushed to reassure the public that they are ready to protect the 75,000 people who will pack into Zilker Park each day.
“As you can imagine, I’m not going to go into specifics of what you will see or what you will not see,” interim police chief Brian Manley told the Statesman. “We will have plenty of officers that will be visible, but we will also have plenty that will not be visible, strategically placed, that will only come out if necessary to address any specific incidents.”
In a statement Monday, fest organizers said they work with City of Austin safety officials on these issues year-round.
“Safety has always been our top priority,” fest organizers said. The statement also offered thoughts and prayers for Las Vegas.
Tighter security measures implemented this year include a ban on umbrellas and restricted bag size. Fest-goers should expect bag searches, pat-downs and metal detectors at the gate. E-cigs and air furniture have also been banned this year.
Ticket holders can reach out with their Front Gate Tickets order info via email or phone to begin the refund process. http://support.frontgatetickets.com / 512.674.9300